Our Privacy Policy

At Triveda Online, accessible from trivedaonline.com, the privacy of our visitors and students is one of our top priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and how we protect your personal data.

1. Information We Collect

We collect information to provide better services to all our users. The types of data we collect include:

  • Personal Details: Name, email address, phone/WhatsApp number, and class or target exam preferences provided during registration, contact form submissions, or course enrollment.
  • Payment Data: When you purchase paid courses or test series, transactions are processed securely via third-party payment gateways. We do not store your credit card, debit card, or net banking credentials on our servers.
  • Usage & Technical Data: IP address, browser type, device information, pages visited, and time spent on our platform to optimize user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To deliver and maintain our educational services, video lectures, and test series.
  • To personalize your learning experience and send study materials, short notes, and updates.
  • To process transactions securely and send receipts or order confirmations.
  • To respond to your queries submitted via the Quick Support Form or customer service.
  • To inform you about important exam notifications, new courses, and promotional offers (you can opt out at any time).

3. Data Security & Protection

  • Secure Encryption: We implement standard security measures, including SSL encryption, to safeguard your personal data from unauthorized access, alteration, or disclosure.
  • Payment Security: All financial transactions are handled through encrypted payment gateway partners using industry-standard protocols.

4. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal identification information to third parties. We may share limited data with trusted third-party service providers (such as web hosting, payment gateways, or communication services) strictly for operational purposes under confidentiality agreements.

5. Cookies

Triveda Online uses “cookies” to store visitor preferences, record user-specific information on page visits, and customize web content based on your browser type or other technical information. You can choose to disable cookies through your individual browser options.

6. External Links

Our website may contain links to third-party sites (such as official exam portals or payment portals). We are not responsible for the privacy practices or content of external websites. We encourage users to read the privacy policies of any linked site.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your user account or stored data.
  • Unsubscribe from marketing or promotional emails using the link provided in our messages.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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